Results 101 to 110 of about 5,716 (217)

Understanding perceived shopping effectiveness with omnichannel: A MOA theory perspective [PDF]

open access: yes, 2022
Customers’ shopping effectiveness is a critical factor in encouraging customers to stay with the firms, the knowledge regarding how to provide shopping effectiveness in an omnichannel retailing environment remains underexplored. Thus, this study draws on
Pham, Thi-Hoa
core   +1 more source

Beyond Linearity: A Moderated Mediated Model of Service Journey Quality with Symmetrical and Asymmetrical Approaches

open access: yesSAGE Open
The current study addresses central aspects of the omnichannel fast fashion retailing consumer journey. How does Service Journey Quality (SJQ) as a multidimensional construct (including Seamlessness, Coherence, and Personalization) impact consumer ...
Naimah Khan, Shazia Faiz
doaj   +1 more source

Antecedents of Continuance Usage of Omnichannel Retailling: Refer to Younger Generation in Sri Lanka [PDF]

open access: yes
Omnichannel retailing provides opportunity to move across both online and physical channels seamlessly while getting the same experience. There are high potentials of using omnichannel approaches however, consumers’ intention of continuous usage of ...
Sachithra, V, Wijemanna, W.W.
core   +2 more sources

British high streets: from crisis to recovery? A comprehensive review of the evidence [PDF]

open access: yes, 2015
In one of the most exhaustive evidence reviews into high streets, town centres and consumer habits ever conducted in Britain, researchers at the University of Southampton have highlighted that seismic shifts in consumer behaviour, combined with ...
Astbury, Gaynor   +7 more
core   +1 more source

The impact of consumers’ cross-channel experiencing behavior on omnichannel integration based on game-theoretic analysis

open access: yesHumanities & Social Sciences Communications
In the evolving landscape of omnichannel retailing, delivering a seamless customer experience is critical for maintaining competitive advantage. While large brands often achieve omnichannel integration through vertical coordination of their online and ...
Junbin Wang
doaj   +1 more source

The role of channel integration quality in shaping consumer behavior in omnichannel and multi-channel retail

open access: yesJournal of Open Innovation: Technology, Market and Complexity
Purpose: This study examines how channel integration quality influences consumer behavior—specifically satisfaction, purchase intentions, and brand loyalty—in omnichannel and multi-channel retail environments.
Nazym T. Tulebayeva   +2 more
doaj   +1 more source

Supply Chain Relationships in Omnichannel Retailing

open access: yesResearch Papers, 2023
The omnichannel supply chain changes the relationship between vertical and horizontal market agents. The author advocates the thesis that the cooperation between the participants in the supply chain and the cross-functional integration inside the company are key factors for the success of the commercial business in the conditions of digitalization. The
openaire   +1 more source

PENGARUH OMNI-CHANNEL RETAILING SERVICE QUALITY TERHADAP PURCHASE INTENTION (Survei pada konsumen clothing Bandung di era new normal) [PDF]

open access: yes, 2021
Turunnya daya beli masyarakat terhadap shopping goods pada masa pandemic COVID-19 menyebabkan minat beli untuk produk clothing di Kota Bandung semakin kompetitif.
Muhamad Nur Falah Setya Miharja, -
core  

Mapping the Trend of Digital Transformation in Omni-Channel Retailing: A Bibliometric Analysis [PDF]

open access: yesMarketing i Menedžment Innovacij
The omnichannel, a new concept in retailing, has surpassed the genre of electronic business (e-commerce) and has significantly influenced consumer thoughts and decisions. This approach refers to a retailing approach that has transformed the way customers
Nornajihah Nadia Hasbullah   +3 more
doaj   +1 more source

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