Results 101 to 110 of about 1,150 (171)

The Effect of Situational Leadership on Healthcare Service Quality Through Crisis Management and Resources Availability: The Moderating Role of Leader Experience. [PDF]

Risk Manag Healthc Policy
Ghallab A, Sallam F.
europepmc   +1 more source

Designing and psychometric evaluation of an Instrument to assess patient's satisfaction from communication with dentist and dental care services based on SERVQUAL model. [PDF]

BMC Oral Health
Shariatzadeh K, Shamshiri AR, Riyahi A, Gholami M.   +3 more
europepmc   +1 more source

Customer satisfaction measurement methods and an application of SERVQUAL for a news channel

, 2020
As today?s world gets more competitive and information driven, it gets even more important to understand the drivers of customer satisfaction and to address any areas of dissatisfaction. Consumers are no longer happy with sub-optimum solutions and get more and more demanding with every new offering provided to them.
openaire   +1 more source

An investigation of the quality of Syrian health insurance services via the SERVQUAL approach: a cross-sectional study. [PDF]

Cost Eff Resour Alloc
Mouselli S, Allahham L, Al Ahdab S.
europepmc   +1 more source

Public and Private Healthcare Service Quality in Trujillo, Peru: Evidence from a SERVQUAL Survey. [PDF]

Healthcare (Basel)
Oloya-Salazar P, Alayo-Ruiz E, Vallejos-Salas K, Ruiton-Castillo M, Peña-López J, Anicama-Ramirez K, Rojas-Villacorta W.   +6 more
europepmc   +1 more source

Analysis of case management service quality for PCI patients based on the SERVQUAL model: a single-center prospective study. [PDF]

Front Public Health
Wang S, Lu Q, Ding L, Ni W, Zheng Y.
europepmc   +1 more source

Service quality and cross-cultural guest satisfaction in wellness tourism: evidence from yoga retreats in India's global wellness destination. [PDF]

F1000Res
Charak NS, Verma A, Uniyal M, Savanurmath J, Yadav N, Sharma N, Shukla A, Shedbalkar SS.   +7 more
europepmc   +1 more source

Customer Satisfaction Analysis With Fuzzy – Servqual Method And Qual

Jurnal Teknologi Pertanian, 2017
Aulia Yushila, Mas’ud Effendi, Usman Effendi   +2 more
openaire   +2 more sources

Quality of integrated care for patients with multimorbidity in China: a Servqual Model analysis. [PDF]

BMC Health Serv Res
He A, Guo Z, Li C, Zhou S, Zhang T, Ni Z.   +5 more
europepmc   +1 more source

Service quality in hospital inpatient care: SERVQUAL model approach. [PDF]

Health SA
Rahmatia S, Basri M, Ismail I, Adi S, Nasrullah N, Ahmad A.   +5 more
europepmc   +1 more source