MEASUREMENT OF QUALITY SERVICES IN COURTS – THE SERVQUAL METHOD
Scientific Papers of Silesian University of Technology. Organization and Management Series, 2019 Anna Maria HORODECKA +1 more
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The Evaluation of Transportation Service Quality by SERVQUAL Method
The Korea Spatial Planning Review, 2010 null 김종학, null KIM IKKI
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The expectation-perception gap in primary healthcare quality: a study of Iranian older adults. [PDF]
BMC GeriatrPakzad P +4 more
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Evaluation of health care service quality in Poland with the use of SERVQUAL method at the specialist ambulatory health care center. [PDF]
Patient Prefer Adherence, 2016 Manulik S, Rosińczuk J, Karniej P.
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Commentary: Analysis of case management service quality for PCI patients based on the SERVQUAL model: a single-center prospective study. [PDF]
Front Public HealthMartínez JA, Martínez L.
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The development of a performance evaluation index system for internet hospitals in Qingdao, China: A Delphi consensus study. [PDF]
SAGE Open MedCui N +6 more
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A systematic review and meta-analysis of healthcare service quality in Iran using the SERVQUAL model: a comparison before and after the Health Transformation Plan. [PDF]
BMC Health Serv ResFarrokhi P +7 more
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Developing a Service Quality Index System for AI Health Care Chatbots: Mixed Methods Study. [PDF]
J Med Internet ResGu Y, Wang X.
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Other methods of measuring the quality of transport services - alternatives for the servqual method
Scientific Papers of Silesian University of Technology. Organization and Management Series, 2018 Anna RODZEŃ +2 more
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Developing a model for evaluating and improving the quality of healthcare services. [PDF]
BMC Health Serv ResLiu D, Chen X, Li Z.
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