Customer Satisfaction Analysis With Fuzzy – Servqual Method And Qual
Jurnal Teknologi Pertanian, 2017 Aulia Yushila +2 more
openaire +2 more sources
Developing a model for evaluating and improving the quality of healthcare services. [PDF]
BMC Health Serv ResLiu D, Chen X, Li Z.
europepmc +1 more source
Designing and psychometric evaluation of an Instrument to assess patient's satisfaction from communication with dentist and dental care services based on SERVQUAL model. [PDF]
BMC Oral HealthShariatzadeh K +3 more
europepmc +1 more source
Evaluation of health care service quality in Poland with the use of SERVQUAL method at the specialist ambulatory health care center. [PDF]
Patient Prefer Adherence, 2016 Manulik S, Rosińczuk J, Karniej P.
europepmc +1 more source
Service Quality Of University Library: A Survey Amongst Students At Osmangazi University And Anadolu University [PDF]
Student satisfaction is an important measure of service quality in libraries. Students’ perceptions about libraries seem to have been largely ignored by library management in developing countries.
Asst. Prof. Zeynep Filiz
core
An investigation of the quality of Syrian health insurance services via the SERVQUAL approach: a cross-sectional study. [PDF]
Cost Eff Resour AllocMouselli S, Allahham L, Al Ahdab S.
europepmc +1 more source
Role of placement in determination of service quality measurement of higher education in India [PDF]
In this research paper the methodological development of a new model, namely SQM-HEI (Service Quality Measurement in Higher Education in India) for the measurement of service quality in higher educational institutions is developed.
Arockiasamy, Arulraj +1 more
core +1 more source
Analysis of case management service quality for PCI patients based on the SERVQUAL model: a single-center prospective study. [PDF]
Front Public HealthWang S, Lu Q, Ding L, Ni W, Zheng Y.
europepmc +1 more source
Investments In Consumer Relationships - A Critical Reassessment And Model Extension [PDF]
This study is a critical reassessment and extension of De Wulf, Odekerken-Schröder, and Iacobucci’s (2001) framework investigating retail investments in consumer relationships.
Kenhove,Patrick,van +2 more
core +1 more source
Service quality in hospital inpatient care: SERVQUAL model approach. [PDF]
Health SARahmatia S +5 more
europepmc +1 more source