Results 31 to 40 of about 19,775 (247)

The never-ending patient journey of chronically ill patients: A qualitative case study on touchpoints in relation to patient-centered care.

open access: yesPLoS ONE, 2023
BackgroundHealthcare professionals caring for chronically ill patients increasingly want to provide patient-centered care (PCC). By understanding each individual patient journey, they can significantly improve the quality of PCC.
Vera K Maas   +4 more
doaj   +1 more source

Participatory healthcare service design and innovation [PDF]

open access: yes, 2010
This paper describes the use of Experience Based Design (EBD), a participatory methodology for healthcare service design, to improve the outpatient service for older people at Sheffield Teaching Hospitals.
Bowen, Simon   +4 more
core   +1 more source

A cross-sectional study of factors associated with COVID-19 testing among people who inject drugs: missed opportunities for reaching those most at risk

open access: yesBMC Public Health, 2022
Background People who inject drugs (PWID) are vulnerable to SARS-CoV-2 infection. We examined correlates of COVID-19 testing among PWID in the U.S.-Mexico border region and described encounters with services representing potential opportunities (i.e ...
Samantha Yeager   +11 more
doaj   +1 more source

Navigating the Information Highway: A Multilayered Approach for First-Year Graduate Students

open access: yes, 2014
Taylor University’s Zondervan Library developed a multifaceted approach of engagement with graduate students of the Master of Higher Education and Student Development program, utilizing a variety of venues and courses relating to advanced research and ...
Chu, Ashley N, Wilson, Lana J
core   +1 more source

Multichannel in a complex world [PDF]

open access: yes, 2012
The proliferation of devices and channels has brought new challenges to just about every organisation in delivering consistently good customer experiences and effectively joining up service provision with marketing activity, data and content.
Clark, Moira, Perkins, N.
core  

Additive Manufacturing of Patient‐Specific Intracranial Aneurysm Cell Culture Models

open access: yesAdvanced Materials Technologies, EarlyView.
Patient‐specific intracranial aneurysm models were fabricated using chocolate moulding, 3D printed water‐soluble cores, and direct resin 3D printing. Moulding PDMS around sacrificial cores made of chocolate or 3D printed water‐soluble resin yielded accurate, expandable, and endothelializable models that outperformed resin‐based approaches.
Chloe M. de Nys   +6 more
wiley   +1 more source

Service Design Against Organised Crime [PDF]

open access: yes, 2013
This paper proposes benefits of using service design against organised crime. As a vehicle to this discussion, the focus is an anti-child-trafficking project at Northumbria University in the UK, involving its multidisciplinary Northumbria Crime ...
Hilton, Kevin
core  

Data, not documents: Moving beyond theories of information‐seeking behavior to advance data discovery

open access: yesJournal of the Association for Information Science and Technology, Volume 76, Issue 4, Page 649-664, April 2025.
Abstract Many theories of human information behavior (HIB) assume that information objects are in text document format. This paper argues four important HIB theories are insufficient for describing users' search strategies for data because of assumptions about the attributes of objects that users seek.
Anthony J. Million   +3 more
wiley   +1 more source

Assessing the Satisfaction of Young Chinese Cruise Tourists Using the “Quad + SICAS” Touchpoints Model

open access: yesSAGE Open
Understanding the various touchpoints of interaction throughout the journey of young tourists on cruises, in light of their evolving travel behavior, is crucial for improving travel planning.
Hao Liu, Xu Li, Honglei Lu
doaj   +1 more source

String Figuring young children's perspectives of quality in English early childhood education and care

open access: yesBritish Educational Research Journal, EarlyView.
Abstract Quality in early childhood education and care (ECEC) is a contested concept and has generally been conceptualised by inter‐related indicators such as staff qualifications, educational environment, policy or child‐to‐staff ratios. There has been a more limited emphasis on how young children might perceive and experience quality.
Nikki Fairchild, Éva Mikuska
wiley   +1 more source

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