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The Impact of Employee Service Competence on Gen Z Food Consumption Decisions: The Moderating Role of OMO Contexts. [PDF]
Yao W, Arshad MA, Zhao M, Yu C.
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Community Hypertension Patients' Preferences for Family Doctor Service Packages in China: A Discrete Choice Experiment. [PDF]
He Y +6 more
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ESG, Brand Trust and Brand Loyalty
Communications in Humanities Research, 2023The concept of ESG (Environmental, Social and Governance) has emerged as a key element of firm value. Its an important tool for companies to achieve sustainable development and improve their competitiveness. As a critical driver of sustainable development, companies have the responsibility to manage ESG well. Clarifying the benefits that ESG issues can
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Does brand trust matter to brand equity?
Journal of Product & Brand Management, 2005PurposeThe most recent literature on competitive advantage views brand equity as a relational market‐based asset because it arises from the relationships that consumers have with brands. Given the fact that trust is viewed as the corner‐stone, as well as one of the most desirable qualities in any relationship, the objective of this study is to analyze ...
Elena Delgado‐Ballester +1 more
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International Journal of Online Marketing, 2014
This paper aims at determining the effect of e-news brand trust and the consequences of e-news brand trust. The model used in this study were tested on two news brands online, namely Detik.com and Kompas.com. Total sample of this study is accounted for 418 respondents, of which 239 respondents are kompas.com reader and 179 respondents' reader of Detik ...
Elia Ardyan, Vincent Didiek Wiet Aryanto
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This paper aims at determining the effect of e-news brand trust and the consequences of e-news brand trust. The model used in this study were tested on two news brands online, namely Detik.com and Kompas.com. Total sample of this study is accounted for 418 respondents, of which 239 respondents are kompas.com reader and 179 respondents' reader of Detik ...
Elia Ardyan, Vincent Didiek Wiet Aryanto
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Citizen brands: Corporate citizenship, trust and branding
Journal of Brand Management, 2003As consumerism develops, so the consumer demands on companies grow. In an era when customers expect more and more from companies (and certainly more than just basic product delivery), they are also becoming more cynical about the corporate sector as a whole, and multinationals in particular.
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Virtual Brand Communities: Pathways to Brand Trust?
2016Little doubt exists about virtual brand communities (VBCs) strong impact on branding (e.g. Schau and Muniz 2002; Fournier and Lee 2009). Specifically, brand community identification, participation, and community commitment all empirically lead to brand loyalty and positive behavioural outcomes.
Sahar Mousavi +2 more
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Effects of brand personality on brand trust and brand affect
Psychology & Marketing, 2010AbstractGiven the potential utility of brand personality for marketers, the present research conceptualizes and investigates the relationships between five brand personality dimensions and brand trust as well as brand affect. This research proposes that some brand personality dimensions relate more to brand trust, whereas other dimensions relate more ...
Yongjun Sung, Jooyoung Kim
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