An investigation on role of customer relationship management (CRM) in increasing organizational effectiveness [PDF]
Management Science Letters, 2012 The present study studies the role of customer relationship management (CRM) in improving organizational effectiveness. The proposed model of this paper is implemented on customers of one of Iranian bank called Agricultural.
Moslem Mirzaei +2 more
doaj
Dataset for the electronic customer relationship management based on S-O-R model in electronic commerce. [PDF]
Data Brief, 2022 Khoa BT.
europepmc +1 more source
Pengaruh Customer Relationship Management Terhadap Loyalitas Pelanggan Pada PT Bca Tbk [PDF]
, 2011 Company currently must begin to focus on delivering value (value) and increase customerloyalty. Loyalty means consumers returned again and again to conduct business transactions(purchases), although probably instead the company's product the best product
Imasari, K. (Kartika) +1 more
core
American Journal of Community Psychology, EarlyView.Abstract Background Resettled refugee families face elevated mental health risks, compounded by structural and cultural barriers. The Family Strengthening Intervention for Resettlement (FSIR), co‐developed with resettled refugee communities, aims to improve family functioning and child mental health.
Euijin Jung +7 more
wiley +1 more source
Designing Customer Relationship Management Model in Hospital
Rāhburdhā-yi Mudīriyyat dar Niẓām-i Salāmat, 2017 Background: Customer relationship management is a modern marketing concept which is also considered as a successful business strategy. The present study aimed to design a customer relationship management model in the hospital.
Mohammad Abbaszadeh +3 more
doaj
Impact of big data analytics on sales performance in pharmaceutical organizations: The role of customer relationship management capabilities. [PDF]
PLoS One, 2021 Shahbaz M +5 more
europepmc +1 more source
PENGARUH KUALITAS LAYANAN, NILAI PELANGGAN, CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN (STUDI PADA PT. BPR PRIMA MULTI MAKMUR) [PDF]
, 2021 Mochammad Faisal Fadli
openalex +1 more source
American Journal of Community Psychology, EarlyView.Abstract The provision of residential and community‐based services for individuals with serious mental illness (SMI) has become increasingly important following the deinstitutionalization movement. Much of the existing research on supportive housing focuses on housing outcomes rather than exploring how the program helps its residents thrive in the ...
Kenna E. Dickard, Greg Townley
wiley +1 more source
Segment selection by relationship strength [PDF]
Relationship management is becoming more important, also in direct marketing. Measuring the strength of relationships is relevant, since relationship strength can be used as a segmentation variable. However, in measuring relationship strength, mostly one
Schijns,Jos M.C., Schröder,Gaby J.
core +1 more source
American Journal of Community Psychology, EarlyView.Abstract This study analyzes a participatory project to develop peer support services for people with serious mental illnesses (SMIs) in China. Drawing on interviews with psychiatrists, social workers, service users, and a family caregiver, it examines the conditions, challenges, facilitators, and outcomes of participation in a paternalistic context ...
Zhiying Ma +6 more
wiley +1 more source