Results 141 to 150 of about 1,489,919 (372)

The Impact of Customer Relationship Management on Enhancing Customer Contentment: A Case study of Insurance companies’ Policyholders in Erbil City

Tikrit Journal of Administrative and Economic Sciences
This study seeks to determine the effect of customer relationship management on customer retention using customer satisfaction as a moderating variable.
Karzan Qader Hamad, Taban Kanabi Yaba
doaj   +1 more source

The dark side of CRM — Customers, relationships and management [PDF]

, 2016
Merlin Stone
openalex   +1 more source

Giving and receiving help in three contexts as predictors of alcohol outcomes in a longitudinal study of sober living house residents

American Journal of Community Psychology, EarlyView.
Abstract Although peer support is central to the social model approach emphasized in sober living houses (SLHs), no longitudinal studies have examined helping among SLH residents. This longitudinal study examined benefits of helping in three contexts among SLH residents. Data were from 205 participants entering 28 SLHs across 2021–2023. Interviews were
Sarah E. Zemore, Elizabeth Mahoney, Meenakshi S. Subbaraman, Amy A. Mericle, Douglas L. Polcin   +4 more
wiley   +1 more source

Analysis of the Implementation of Customer Relationship Management (CRM) at PT. Milenial Agri Nusantara

Indonesian Interdisciplinary Journal of Sharia Economics
This research aims to analyze the implementation of Customer Relationship Management (CRM) at PT. Milenial Agri Nusantara. The company operates in the buying and selling of coffee beans for both domestic and international purposes.
Alwi Rizki, Sujoko Sujoko, Nur Wening
doaj   +1 more source

The Identification and Ranking of Effective Indicators in Assessing Organization Readiness to Accept Social CRM Using FANP [PDF]

International Journal of Management, Accounting and Economics, 2017
For today's organizations, customers have become important resources and communications with them have been considered as valuable assets and investments.
Sajjad Shokohyar, Ruhollah Tavallaee, Khadijeh Keramatnia   +2 more
doaj  

Penerapan Customer Relationship Management, Personal Selling Dan Service Quality Terhadap Kepuasan Nasabah Astra Kredit Company Manado [PDF]

, 2015
Saat ini Indonesia memasuki pasar bebas ASEAN dalam Masyarakat Ekonomi Asean (MEA) 2015, Perusahaan dan pengusaha akan menghadapi berbagai peluang diharapkan dapat membawa kemajuan.
Pijoh, S. K. (Shinta)
core  

Customer relationship management and its impact on innovation: A literature review

Journal of business research, 2021
Vicente Guerola-Navarro, H. Gil-Gómez, Raúl Oltra-Badenes, Javier Sendra-García   +3 more
semanticscholar   +1 more source

SISTEM INFORMASI REKOMENDASI PRODUK DENGAN PENDEKATAN CUSTOMER RELATIONSHIP MANAGEMENT DI CV. XYZ

, 2022
Iqbal Aditya Pangestu, Gentisya Tri Mardiani   +1 more
openalex   +2 more sources

A community‐driven approach to address substance use and create a Great Plains American Indian addiction and recovery research agenda

American Journal of Community Psychology, EarlyView.
Abstract Substance use, specifically opioid and methamphetamine use, is of increasing concern among American Indian (AI) populations in the Great Plains. This community‐driven participatory study investigated the impacts of substance use and community‐defined needs in treating addiction.
Brynn Luger, Anna Kihlström, Brinda Sivaramakrishnan, Allison Kelliher, Frankie Kropp, Carmen Rosa, T. John Winhusen, Donald Warne, the CTN0129 participating Tribal communities   +8 more
wiley   +1 more source

Revisiting the Use of Customer Information for CRM [PDF]

For the past decade, customer relationship management (CRM) has been one of the priorities in marketing research and practice. However, many of the CRM systems did not perform as the companies expected.
Becker, Jan U., Reimer, Kerstin
core