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Building an intelligent brain platform for small and medium-sized enterprises using ChatGLM and Multi-Agent Systems. [PDF]
PLoS OneYuan D.
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Social Cognitive Skills in Electric Vehicle Sales: Understanding Empathy, Trust, and Decision-Making in Sustainable Mobility Markets. [PDF]
Behav Sci (Basel)Escobar-Miranda S +1 more
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Customer Relationship Management
2023CUSTOMER RELATIONSHIP ...
Helmut Geyer +2 more
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Managing Customer Relationships
Journal of Library Administration, 2006The most important thing for a book vendor in managing customer relationships is successfully managing the company's own resources. Book vendors must be able to hire and train staff who understand the changing needs of libraries and who are able to influence the company's strategic direction and daily operation so that these needs are met.
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Retaining Customers: Customer Relationship Management
2004Abstract This chapter looks in detail at customer relationship management (CRM) as a more holistic approach to customer retention. It is premised on the belief that developing a relationship with customers is the best way to get them to become loyal, and that loyal customers are more profitable than non-loyal customers. The first section
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Managing Customer Relationships
2009There are no doubts that change processes in business networks have been of growing interest by both academicians and managers. Notwithstanding the consolidated body of literature and the richness of perspectives through which the phenomenon has been analysed, there is no agreement on how and why change occurs in business networks.
Corsaro, Daniela, Ivan Snehota
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