Results 241 to 250 of about 1,489,919 (372)

The customer relationship management process: its measurement and impact on performance

, 2015
N. Azad, F. Ahmadi
semanticscholar   +1 more source

Customer relationship management : a content analysis of issues and best practices

, 2006
Samit Chakravorti
openalex   +2 more sources

Green Entrepreneurial Mindset for a Sustainable Future: Does Environmental Dynamism Have a Say?

Business Strategy and the Environment, EarlyView.
ABSTRACT The study investigates the influence of green entrepreneurial behaviour on the ever‐increasing concern to design a sustainable supply chain. The standard scales are utilized for the study, and data collected through online channels are tested for reliability and validity.
Rose Antony, Mahak Sharma, Alessio Ishizaka   +2 more
wiley   +1 more source

Learning to serve: social learning and organizational customer orientation-employee job performance link in Nigerian service firms. [PDF]

Front Psychol
Teng D, Song W, Wang W.
europepmc   +1 more source

The Role of Sustainable Social Media Marketing Activities in Raising Bottom‐of‐the‐Pyramid Customers' Engagement, Satisfaction, and Subjective Well‐Being

Business Strategy and the Environment, EarlyView.
ABSTRACT Though prior studies have explored the effects of firms' social media marketing activities on customer engagement, the dynamics characterizing this association in bottom‐of‐the‐pyramid (BoP) markets remain tenuous, exposing a critical gap. Addressing this gap, we develop and test a model assessing (a) the effects of firms' sustainable social ...
Md. Al Amin, Md Masudur Rahman, Linda D. Hollebeek, Jamid Ul Islam, Moira K. Clark   +4 more
wiley   +1 more source

The interactive impact of social interaction and product involvement on customer stickiness in the context of live streaming e-commerce. [PDF]

Front Psychol
Tian L, Hai Y, Wang S, Ma GB, Pillalamarri S.   +4 more
europepmc   +1 more source

Enhancing Customer Relationship Management in Financial Services Using AI and Data-Driven Analytics

Iram Arshad, Ahmad Zeb, Dr. Syed Noman Mustafa   +2 more
openalex   +2 more sources

The Impact of Customer Relationship Management (CRM) Technology on Business-to-Business Customer Relationships

, 2008
James Edward Richard
openalex   +2 more sources

Navigating the Net Zero Transition: Towards Improved Effectiveness of Corporate Decarbonization Strategies

Business Strategy and the Environment, EarlyView.
ABSTRACT With net zero CO2 emissions as the benchmark for mitigating the worst impacts of climate change by mid‐century, businesses are urged to deploy robust reduction measures. However, in light of increasing emissions globally, the effectiveness of current corporate decarbonization strategies remains unclear.
Linda Schenzle, Timo Busch
wiley   +1 more source

Do hotel green practices influence customer satisfaction? Evidence from the Indian hospitality sector. [PDF]

F1000Res
Singh AK, Poddar AK, Kumar S, Dahiya M, Dashora AK, Kumar S, Paatlan S, Sharma A, Bakshi N, Singh AK.   +9 more
europepmc   +1 more source