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The Effectiveness of Omnichannel Strategy: A Meta-analytical Approach

open access: yesFIIB Business Review
Retailers are actively working to deliver an omnichannel experience to their customers; yet there are lingering concerns regarding its overall effectiveness. The present meta-analytical study uses an input–process–output perspective and synthesizes the results of 63 quantitative studies on omnichannel marketing from 59 extant publications.
Sheetal Jain   +2 more
exaly   +3 more sources

The omnichannel strategy in portuguese companies: an overview [PDF]

open access: yes2021 16th Iberian Conference on Information Systems and Technologies (CISTI), 2021
The consumer's profile and behaviour have undergone drastic changes in recent years, as a result of rapid technological developments associated with the proliferation of the Internet, which have boosted the growth of e-commerce. Retail needed to adopt new strategies to respond to new consumer demands leading to the development of omnichannel.
Alves, Sílvia   +4 more
openaire   +3 more sources

Getting the Most from Omnichannel Management Strategy

open access: yes, 2019
In recent years scholars and practitioners have suggested omnichannel management as the best approach to reach and engage the customer in the buying journey. Traditional literature on distribution channels has focused on the co-operation and mostly on conflicts and competition among a company’s direct and indirect distribution channels (Frazier, 1983 ...
Belvedere v., Tunisini A.
openaire   +2 more sources

Exploring omnichannel strategies: a path to improve customer experiences

International Journal of Retail & Distribution Management, 2023
PurposeIn today's world, retailers must embrace technological devices to provide fluid, convenient and complete customer experiences. Therefore, combining the offline and online spaces into a single strategy becomes essential, representing a significant opportunity for retailers to improve customer experience.
Susana C. Silva   +2 more
openaire   +1 more source

Omnichannel Strategy in Social Marketing

Núria Viejo-Fernandez   +1 more
exaly   +2 more sources

Sustainability and Omnichannel Strategies in the Italian Wine Industry

2021
The sustainability issue in the Italian wine industry is increasingly gaining momentum. The general principles about sustainability, given by the Organisation of vine and Wine (OIV) in the 2016, are about environmental, social, economic and cultural stances.
Galli Marta   +2 more
openaire   +3 more sources

Omnichannel Retail Strategies for Competitive Advantage

International Journal of Commerce, Finance and Digital Economy, 2023
The retail industry has transformed from traditional brick-and-mortar stores to digitally connected ecosystems, driving the adoption of omnichannel retailing. By integrating physical stores, online platforms, mobile applications, and social media into a unified system, omnichannel strategies provide consistent customer experiences while improving ...
Alan Bundy, Karen Spärck Jones
openaire   +1 more source

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