Results 61 to 70 of about 7,724 (218)

Shaping expectations, losing flexibility: A study of CEO promises as strategic communication tools

open access: yesStrategic Management Journal, EarlyView.
Abstract Research Summary CEO promises are powerful but understudied communication tools. We develop a dual‐mechanism framework theorizing that while CEO promises elevate stakeholder expectations, they simultaneously constrain strategic flexibility. We argue that CEO promise‐making is shaped by two competing pressures: making more promises when the ...
Majid Majzoubi   +2 more
wiley   +1 more source

Inventory Allocation: Omnichannel Demand Fulfillment with Admission Control

open access: yesJournal of Theoretical and Applied Electronic Commerce Research
Ensuring the profitability of retailers utilizing in-store inventory for online fulfillment is a pivotal issue in omnichannel retailing. This study examines the inventory allocation challenges faced by retailers when managing interactions between online ...
Fangfang Ma   +3 more
doaj   +1 more source

PRINCIPLES OF TRANSITION OF PUBLIC SERVICE TO OMNICHANNEL DIGITAL STRATEGY

open access: yesВестник университета, 2020
The principles of formation of a digital organization and the main steps of transformation of customer experience in the field of public services on the basis of omnichannel have been defined. The basis for the implementation of digital principles should
E. V. Vasilieva
doaj   +1 more source

Re-imagining Retail [PDF]

open access: yes, 2017
14 ...
Carlson, Galen, Larco, Nico
core  

Learning Through Co‐opetition: How Knowledge Sharing Builds Supply Chain Resilience

open access: yesJournal of Supply Chain Management, EarlyView.
ABSTRACT This study explores how knowledge sharing among competing firms (co‐opetition) influences risk management and enhances supply chain resilience. Grounded in organizational learning theory, the study examines how co‐opetition enhances firms' visibility into the emerging challenges of tomorrow's world, enabling proactive risk management that can ...
Jacob C. Jensen   +4 more
wiley   +1 more source

When the Disruptor Is Disrupted: The Role of Transactional Friction on Incumbents During the Exit and Re‐Entry of Innovative Firms

open access: yesJournal of Business Logistics, Volume 47, Issue 2, April 2026.
ABSTRACT A rich body of literature highlights the successful market entry of innovative disruptors in the retail sector. However, these innovators are in an inherently precarious position and face substantial market and regulatory pressures. As a result, they can frequently become “disrupted” themselves.
Sina Golara   +2 more
wiley   +1 more source

Elaborating Theory of Swift Even Flow in E‐Fulfillment Operations

open access: yesJournal of Business Logistics, Volume 47, Issue 2, April 2026.
ABSTRACT Retailers struggle with late deliveries, thus motivating research to improve e‐fulfillment performance. Studies have primarily investigated order processing and delivery individually but have ignored the interplay between these two e‐fulfillment activities.
Nicolò Masorgo   +4 more
wiley   +1 more source

The Level of Omnichannel Use in Polish MSMEs

open access: yesOperations Research and Decisions, 2020
Nowadays, trade is shifting mainly to virtual reality. Increasingly more customers, using various types of mobile devices such as computers, smartphones, tablets, look for products and services in online stores, counting on fast, convenient and efficient
Katarzyna Szymczyk
doaj  

A Review of Consumer-Facing Digital Technologies Across Different Types of Fashion Store Formats [PDF]

open access: yes, 2017
Several current trends in the fashion retail and marketing landscape are associated with the ongoing digital revolution, including the increasing tendency for fashion retailers to adopt consumer-facing digital technologies across their online and ...
Bonetti, Francesca, Perry, Patsy
core  

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