Results 51 to 60 of about 1,426 (161)

Relationship between Organizational Citizenship Behavior (OCB) and Customer Satisfaction

Journal of Economics, Finance And Management Studies, 2022
Organizational citizenship behavior (OCB) refers to a set of voluntary and optional behaviors that are not considered the person’s obligation; however, they are adopted by the person, and they can improve the organizational tasks and roles. This research aims to explain the effect of the dimensions of organizational citizenship behavior (OCB) on ...
openaire   +1 more source

The Effect of Transformational Leadership and Competence on Organizational Citizenship Behavior (OCB)

Syntax Literate ; Jurnal Ilmiah Indonesia, 2023
This study aims to analyze how organizational citizenship behavior (OCB) is affected by transformational leadership (TL) and competence (CO). The sample of this research is 44 employees at the PT X Units Y. This research uses a multiple regression test.
openaire   +1 more source

Pengaruh Employee Engagement Dan Kepuasan Kerja Terhadap Organizational Citizenship Behaviour (OCB) Di Mediasi Oleh Intention To Stay Pada Malut Post Kota Ternate

Jurnal Studi Manajemen Organisasi
This research aims to determine : Influence Employee Engagement and Job Satisfaction To Organizational Citizenship Behavior is mediated by Intention To Stay .
Fitri Yanti Abd Malik, Marwan Marwan, Fadliah M. Alhadar   +2 more
doaj   +1 more source

The Role of Situational Leadership on Job Satisfaction, Organizational Citizenship Behavior (OCB), and Employee Performance. [PDF]

Front Psychol, 2022
Pasaribu SB, Goestjahjanti FS, Srinita S, Novitasari D, Haryanto B.   +4 more
europepmc   +1 more source

PENGARUH SERVANT LEADERSHIP TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR(OCB)

Jurnal Riset Bisnis dan Investasi, 2016
CV Yrama Widya is publishers and printing company of subject and public schools. The company has 116 permanent employees. There is a problem at CV Yrama Widya is the lack of organizational citizenship behavior of employees which one contributing factor is the lack of leadership roles serving on the company.
Ade Wili Putri Utami, Maya Setiawardani
openaire   +1 more source

The Effect of Implementing Training Program on Organizational Citizenship Behavior Model for Nurse Managers on Organizational Effectiveness [PDF]

Alexandria Scientific Nursing Journal
Background: Organizational citizenship behavior (OCB) explains 63% of individual performance. OCB is very important especially in private healthcare organizations because the extra behavior is beneficial in bridging gaps and facilitating communication ...
Samia Mohamed Sobhi Mohamed, Nora Ahmed Bassiouni, Amal Diab Ghanem Atalla   +2 more
doaj   +1 more source

ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA PERAWAT

Cognicia
Organizational Citizenship Behaviors ( OCB ) merupakan perilaku diluar deskripsi kerja yang telah ditentukan perusahaan, namun memiliki dampak yang baik bagi perusahaan. Rumah Sakit sebagai instansi yang mengedepankan pelayanan jasa membutuhkan peran yang optimal dari perawat oleh karena itu sangat dibutuhkan.
openaire   +1 more source

Studying the Impact of Organizational Reputation on Organizational Citizenship Behavior (OCB)

مطالعات مدیریت بهبود و تحول, 2016
The purpose of this study is to examine the impact of Organizational Reputation on Organizational Citizenship Behavior (OCB). In other words, we study that can the positive perception of the background of an organization and the present ability of the organization for meeting the demands of stackeholders facilitate the behaviors that are volunteer and ...
Akram Hadizade Moghadam, Tayebe Amirkhani, Maryam Abdolmaleki   +2 more
openaire   +1 more source

ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DAN ISU GENDER

DiE: Jurnal Ilmu Ekonomi dan Manajemen, 2009
Organizational Citizenship Behavior (OCB) as an individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization, although discoursed in the literature as gender-neutral, gender is deeply embedded within the concept.
openaire   +3 more sources

Job Satisfaction and Organizational Citizenship Behavior (OCB) in Nurses

Indonesian Journal of Global Health Research
The quality of service in hospitals can be improved if individuals, in this case nurses, have Organizational Citizenship Behavior (OCB). OCB is a form of behavior that is a choice of individual initiative and is not related to the organization's formal reward system but in aggregate increases organizational effectiveness.
Rachmawaty D Hunawa, Dewi Suryaningsih Hiola, Abdul Mun'Im, Wirda Y Dulahu   +3 more
openaire   +1 more source