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Enhancing Brand Equity Through Sustainability: Waste Recycling [PDF]

open access: yes, 2015
Unlike many existing research studies that explain reverse marketing from a purchasing perspective, this study recognizes it as an honest effort made by managers aiming to promote sustainability by purposefully managing waste and discusses the spillover ...
Gupta, Suraksha
core   +1 more source

The effects of influencer marketing on overall brand equity through brand awareness and customer brand engagement [PDF]

open access: yesInternational Journal of Data and Network Science, 2022
This paper focuses on five-star hotels in Jordan to investigate the impact of influencer marketing on overall brand equity. The mediating role played by brand awareness and customer brand engagement between influencer marketing and overall brand
Hussam Ali, Omar Mohammad Ali Alquda
doaj   +1 more source

Customer Equity Drivers and Future Sales [PDF]

open access: yesJournal of Marketing, 2008
Research on linking operational marketing inputs to customer attitudes and customer behavior has been gaining significance concomitant with the growing recognition that customers are market-based assets. In response to this, researchers and practitioners have proposed several conceptual models. Despite recent advances in research, the results are still
Vogel, V.   +2 more
openaire   +6 more sources

Differential Impact of Customer Equity Drivers on Satisfaction: The Case of China’s Telecommunications Industry

open access: yesAsia Marketing Journal, 2023
As the necessity of customer relationship management (CRM) increases, measuring the performance of CRM have been actively discussed. Customer equity (CE) is regarded as an appropriate indicator for evaluating the outcomes of marketing activities.
HaeJin Seo, Linlin Fu, Tae Ho Song
doaj   +1 more source

Structured model Consumer-based Brand Equity based on Promotional-mix elements(Case Study: Food Active Industries of Tehran) [PDF]

open access: yesتحقیقات بازار یابی نوین, 2014
This paper aims to examine the relationships among Promotional-mix elements and Customer-based Brand Equity. Then, a model is developed to examine the relationships Promotional-mix elements and Customer-based brand equity in Food Industries of Tehran ...
Mehran Rezvani, Siran Mehrnia
doaj   +1 more source

The influence of co-branding strategies on repurchase intention: Empirical evidence on cosmetics and herbal medicine collaboration product in Indonesia [PDF]

open access: yesInnovative Marketing
During collaboration strategies, companies combine two or more products with different characteristics. This strategy is interesting to research because it is an out-of-the-box strategy. In general, brand partnerships usually occur between companies with
Robertus Basiya   +4 more
doaj   +1 more source

ANALISIS EFEK MEDIASI CUSTOMER EQUITY ATAS PENGARUH CUSTOMER RELATIONSHIP MARKETING DAN CUSTOMER SATISFACTION TERHADAP BRAND EQUITY [PDF]

open access: yes, 2013
Customer service quality in the banking industry, especially private banking is a competitive advantage to survive amid fierce competition. The type of product that is almost similar to its competitors means that a bank must have a strong point in ...
Sitorus, Tigor   +3 more
core   +1 more source

CUSTEQUITY scale: Measurement and validation in Indian banking sector

open access: yesCogent Business & Management, 2017
Purpose: This paper seeks to further the understanding of the domain of the customer equity construct, in developing country context. Building on their framework, a modified and extended construct (CUSTEQUITY), using systematic scale development ...
Hardeep Chahal, Renu Bala
doaj   +1 more source

Balancing Market Share Growth and Customer Profitability: Budget Allocation for Customer Acquisition and Retention

open access: yesOrganizations and Markets in Emerging Economies, 2012
This study adds to the knowledge of budget allocation for customer acquisition and retention spending in an inertia segment.  The results indicate that when retention spending surpassed the optimal budget allocation, increased spending did not grow the ...
Hsiu-Yuan Tsao   +2 more
doaj   +1 more source

Cultural Difference of Customer Equity Drivers on Customer Loyalty: A Cross-National Comparison between South Korea and United States

open access: yesKvalita Inovácia Prosperita, 2017
Purpose: Many advanced discount stores could not reach the certain growth level due to cultural differences and their marketing strategies that have failed to adopt in local market environment.
Insu Cho, Yong Soo Jang
doaj   +1 more source

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