Results 101 to 110 of about 68,419 (223)

CRM: CUSTOMER RELATIONSHIP MANAGEMENT

International Research Journal of Modernization in Engineering Technology and Science, 2022
openaire   +1 more source

A case study about implementing a CRM system to a company [PDF]

, 2015
Cílemtétopráce je analyzovatproblematiku CRM, vytvořitmetodiku pro pochopení základů řízení vztahů se zákazníky a tuto metodiku ověřit na vybraném zákazníkovi. Práce je rozdělenana 3 části.
Muradoglu Mehmet Fatih
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Factors affecting the successful implementation of customer relationship management in 3-to-5-star hotels in Viet Nam

Cogent Social Sciences
The study aims to assess the factors affecting the successful implementation of customer relationship management (CRM), as well as the relationship between the successful implementation of CRM and customer loyalty, in 3-to-5-star hotels in Vietnam.
Nguyen Viet Thai, Bui Thi Quynh Trang, Nguyen Le Dinh Quy, Nguyen Thi Quynh Huong, Vu Thi Thu Huyen   +4 more
doaj   +1 more source

ACHIEVING BUSINESS EXCELLENCE THROUGH CUSTOMER RELATIONSHIP MANAGEMENT [PDF]

Business Excellence and Management, 2013
Customer relationship management is a marketing imperative, derived not only from the need to improve the company‘s financial situation, but of the undeniable advantages of loyalty and a customer base stabilization.
Georgeta ŞOAVĂ , Mircea RĂDUŢEANU
doaj  

Enterprise systems and labor productivity: disentangling combination effects [PDF]

This study analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and labor productivity.
Engelstätter, Benjamin
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РОЗРОБКА СИСТЕМИ ВЗАЄМОДІЇ З КЛІЄНТАМИ ДЛЯ ВИРОБНИЧОГО ПІДПРИЄМСТВА НА БАЗІ КОНФІГУРАЦІЙ «1С:ПІДПРИЄМСТВО 8.3»

Ukrainian Journal of Educational Studies and Information Technology, 2017
У статті визначено зміст терміну CRM система customer relationship management, наведено перелік всіх існуючих CRM систем, визначені вимоги до них та наведена порівняльна характеристика найбільш популярних CRM-систем.
С.С. Коновалов
doaj   +2 more sources

CRM-järjestelmän suunnittelu ja käyttöönotto myynnin strategiseksi työkaluksi : case: Stala Oy [PDF]

, 2013
Tämän opinnäytetyön aiheena on asiakkuudenhallinta- eli Customer Relationship Management(CRM)-järjestelmän suunnittelu ja käyttöönotto myynnin strategiseksi työkaluksi. Opinnäytetyön teoriaosuudessa tutkitaan asiakkuudenhallintaa, CRM-järjestelmiä ja CRM-
Pirkkalainen, Markus
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Electronic Customer Relationship Management Systems in E-Commerce Platforms: Exploring the Antecedents of Technology Acceptance and Customer Satisfaction

Media Ekonomi dan Manajemen
This paper undertakes a comprehensive analysis of the cutting-edge maneuvers in Electronic Customer Relationship Management e-CRM in an e-commerce context, encompassing four significant categories: e-CRM, cost, technology acceptance, and customer ...
Iyus Rustandi, Ida Hindarsah, Maun Jamaludin   +2 more
doaj   +1 more source

Developing customer relationship management for Golden Partners Management in achieving sustainable performance / Norhayati Mohammad [PDF]

, 2005
This research was conducted to develop customer relationship management (CRM) for Golden Partners Management (GPM) in achieving sustainable performance. The main objective of this research is to highlighted the current practices of customer relationship (
Mohammad, Norhayati
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CUSTOMER INFORMATION MANAGEMENT SYSTEM BASED ON WEB IN RELATIOSHIP HOTEL AL-FATH MELIA PALEMBANG [PDF]

Today's tourism industry showed remarkable developments so that is one of its great contribution to national income. The Hotel as a complementary in the tourism industry is also contributing to the development of this industry.
Permatasari, Nyimas Diah, Ramadona, Eliza   +1 more
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