Results 101 to 110 of about 70,089 (268)
This study examined the effects of Customer Relationship Management (CRM) practices on commercial banks performance in Amhara region, Ethiopia. However, the scarcity of research studies concerning CRM is still a major issue within the context of ...
Alemu Muleta Kebede, Zewdu Lake Tegegne
doaj +1 more source
Pengaruh Customer Relationship Management Terhadap Loyalitas Pelanggan Pada PT. Bank Riau Kepri Cabang UTAMA Pekanbaru [PDF]
The aim of this research is to analyze the implementation of Customer Relationship Management and customer loyality of PT. Bank Riau Kepri Pekanbaru Main Branch and see its effects.
Andri, S. (Seno), HALIMAH, H. (HALIMAH)
core
User adoption of a CRM-based information system within a financial services organisation: An empirical analysis [PDF]
Financial Services firms require processes and systems which can support and maintain customer-related information for the purposes of core business-focussed activity.
Irani, Z, Sharif, AM
core
CRM: CUSTOMER RELATIONSHIP MANAGEMENT
openaire +1 more source
Pengaruh Customer Relationship Management Terhadap Loyalitas Pelanggan Pada PT Bca Tbk [PDF]
Company currently must begin to focus on delivering value (value) and increase customerloyalty. Loyalty means consumers returned again and again to conduct business transactions(purchases), although probably instead the company's product the best product
Imasari, K. (Kartika) +1 more
core
A case study about implementing a CRM system to a company [PDF]
Cílemtétopráce je analyzovatproblematiku CRM, vytvořitmetodiku pro pochopení základů řízení vztahů se zákazníky a tuto metodiku ověřit na vybraném zákazníkovi. Práce je rozdělenana 3 části.
Muradoglu Mehmet Fatih
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The study aims to assess the factors affecting the successful implementation of customer relationship management (CRM), as well as the relationship between the successful implementation of CRM and customer loyalty, in 3-to-5-star hotels in Vietnam.
Nguyen Viet Thai +4 more
doaj +1 more source
ACHIEVING BUSINESS EXCELLENCE THROUGH CUSTOMER RELATIONSHIP MANAGEMENT [PDF]
Customer relationship management is a marketing imperative, derived not only from the need to improve the company‘s financial situation, but of the undeniable advantages of loyalty and a customer base stabilization.
Georgeta ŞOAVĂ , Mircea RĂDUŢEANU
doaj
Pengaruh Customer Relationship Management Terhadap Loyalitas Nasabah Pada PT. Asuransi Umum Bumiputera Muda 1967 Cabang Pekanbaru [PDF]
The purpose of this study was to analyze the Customer Relationship Management and Customer Loyalty at PT. General Insurance Bumiputera Muda 1967 Pekanbaru Branch and see the effects. The study concluded that CRM at PT.
Sari, W. (Wulan), Sutrisna, E. (Endang)
core

