Ukrainian Journal of Educational Studies and Information Technology, 2017 У статті визначено зміст терміну CRM система customer relationship management, наведено перелік всіх існуючих CRM систем, визначені вимоги до них та наведена порівняльна характеристика найбільш популярних CRM-систем.
С.С. Коновалов
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Customer Relationship Management (Crm) And Customer Satisfaction In Rural Banks In Kerala
, 2021 K.K. Saritha Mol, Dr.K. Jothi
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Pengaruh Customer Relationship Management Terhadap Loyalitas Pelanggan Starbucks Di Surabaya [PDF]
, 2017 : The study is to find the influence of Customer Relationship Management (CRM)on customer loyalty of Starbucks Coffee Surabaya. CRM variables include financial benefits,social benefits and structural ties.
Andreani, F. (Fransisca) +2 more
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Media Ekonomi dan ManajemenThis paper undertakes a comprehensive analysis of the cutting-edge maneuvers in Electronic Customer Relationship Management e-CRM in an e-commerce context, encompassing four significant categories: e-CRM, cost, technology acceptance, and customer ...
Iyus Rustandi +2 more
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Enterprise systems and labor productivity: disentangling combination effects [PDF]
This study analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and labor productivity.
Engelstätter, Benjamin
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Understanding customer relationship management (CRM) adoption in an Arab Middle Eastern context
, 2017 Faten Jaber, Lyndon Simkin
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IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT(CRM) PADA TOKO ROTI GANDA BERBASIS WEB
, 2020 Yosua Oliver Siallagan +3 more
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E-COMMERCE PADA TOKO BAJU XYZ DENGAN MENERAPKAN METODE CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
, 2022 Intan Oktaviani +2 more
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The nexus between quality of customer relationship management systems and customers' satisfaction: Evidence from online customers' reviews. [PDF]
Heliyon, 2023 Nilashi M +6 more
europepmc +1 more source
Customer Relationship Management InterventionApplication (CRM) on Drug Interaction and QualityImprovement of Life Patients with Hypertension [PDF]
, 2018 Ari Usmana +2 more
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