Results 161 to 170 of about 68,419 (223)

Unveiling IoT Customer Behaviour: Segmentation and Insights for Enhanced IoT-CRM Strategies: A Real Case Study. [PDF]

Sensors (Basel)
Eslami E, Razi N, Lonbani M, Rezazadeh J.   +3 more
europepmc   +1 more source

Unveiling key drivers for social robot adoption in the hospitality sector: Two-phase confirmatory factor analysis and structural equation modeling approach. [PDF]

Data Brief
Panigrahi RR, Oláh J, Mukherji S, Jibril AB, Cotha K.   +4 more
europepmc   +1 more source

Textual emotion recognition to improve real-time communication of disabled people in sustainable environments using an ensemble deep learning approach. [PDF]

Sci Rep
Alghamdi TA, Alotaibi SS, Alharthi R.
europepmc   +1 more source

Transition Toward Smart Hospitals: A Scoping Review of Features, Technologies, and Challenges. [PDF]

Health Sci Rep
Rabiei R, Hsu WC, Bastani P, Almasi S, Mortezaei S, Dehghan S.   +5 more
europepmc   +1 more source

Exploring the change management framework: An in-depth investigation. [PDF]

MethodsX
Asher S, Nafees M, Syeda T.
europepmc   +1 more source

Customer relationship management (crm) strategy

, 2009
Diadechko, Alla Mykolaivna, Shaban, G.
openaire   +1 more source

Building a Client Resource and Communication Platform for Community-Based Organizations to Address Health and Social Needs: Co-Design Study.

JMIR Hum Factors
Lyles C, Berrean B, Buenaventura A, Milter S, Hernandez DD, Sarkar U, Gutierrez C, Palmer N, Brown Iii W.   +8 more
europepmc   +1 more source

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Customer Relationship Management (CRM)

2010
By establishing the position that electronic customer relationship management (eCRM) is a form of CRM, this chapter sets out to aid the reader in understanding why CRM and eCRM initiatives are both promising and challenging. By exposing the reader to common CRM literature, the chapter documents how companies can determine the best blended approach to ...
Kelley O’Reilly, David Paper
openaire   +2 more sources

Customer Relationship Management (CRM)

2009
This chapter discusses customer relationship management (CRM) as a customer-focused business strategy enhanced by technology that automates and enhances business processes to proactively manage profitable and long-term customer relationships. CRM solutions span a continuum of implementations from a narrow tactical implementation of a specific technical
Christian Schawel, Fabian Billing
openaire   +2 more sources

Customer Relationship Management CRM

SSRN Electronic Journal, 2019
The detail research deals with conceptual framework of customer relationship management for building quality connections with customers through technical networking techniques to build better brands for the product.
openaire   +1 more source