Results 61 to 70 of about 70,089 (268)

The Data Product Canvas: Designing Data Products for Sustained Value From Enterprise Data

open access: yesInformation Systems Journal, Volume 36, Issue 1, Page 144-158, January 2026.
ABSTRACT Organisations are increasingly striving to become more data‐driven by embedding data into decisions, interactions and processes and by leveraging advanced AI technologies to unlock innovative use‐cases. However, many remain unprepared to meet the rising demands for data, analytics and AI.
M. Redwan Hasan   +2 more
wiley   +1 more source

The influence of trust, commitment and conflict-handling on customer loyalty: A parallel investigation

open access: yesJournal of Economic and Financial Sciences, 2013
The primary objective of this article is to compare the influence of trust, commitment, and conflict-handling on customer loyalty through the intervening role of Customer Relationship Management (CRM) in the life and non-life insurance sector of South ...
Mornay Roberts-Lombard   +2 more
doaj   +1 more source

Revisiting the Use of Customer Information for CRM [PDF]

open access: yes
For the past decade, customer relationship management (CRM) has been one of the priorities in marketing research and practice. However, many of the CRM systems did not perform as the companies expected.
Becker, Jan U., Reimer, Kerstin
core  

Heavy Metal Contamination in Chocolates and Candies: Sources, Health Risks, and Analytical Insights

open access: yesJournal of Chemistry, Volume 2026, Issue 1, 2026.
The presence of heavy metals in chocolates and candies poses growing public health concerns, particularly for children who are frequent consumers. This review consolidates evidence on the occurrence, sources, toxicological impacts, and analytical monitoring of metals, including Pb, Cd, Hg, As, Cr, Ni, and Al, in confectionery products.
Mahmood Ahmed   +12 more
wiley   +1 more source

Efektivitas Loyalty Program dalam Customer Relationship Management terhadap Kepuasan dan Loyalitas Pelanggan (Studi Kegiatan Divisi Retensi dalam Pelaksanaan Loyalty Program “Im3@School Community” pada PT Indosat Tbk. Kantor Cabang Malang)

open access: yesJurnal Ilmu Komunikasi, 2013
: The objective of this research is to analyze the influence of Loyalty Program in Customer Relationship Management (CRM) toward satisfaction and loyalty of PT Indosat Tbk. Malang Branch costumers.
Hesti Kartika Sari
doaj   +1 more source

Questionary Research to Learn State of Affairs of Technological Support CRM [PDF]

open access: yes
Evaluation exercise was made on the basis primary research in which service organizations was spoken. They were answered for questions interrelated to customer relationship management (CRM).CRM, hypothesis, exploited software, cooperative part CRM ...
Suchánek, Petr, Vaněk, Jindřich
core   +1 more source

PERANCANGAN SISTEM INFORMASI PENJUALAN CATERING DENGAN METODE CRM (CUSTOMER RELATIONSHIP MANAGEMENT) PADA EDY'S CATERING [PDF]

open access: yes, 2016
Sistem informasi adalah kerangka kerja yang mengkoordinasikan sumber daya (manusia, komputer) untuk mengubah masukan (input) menjadi keluaran (informasi), guna mencapai sasaran- sasaran perusahaan.
BOBBY VISCA DWI FERNANDEZ, 073040107   +1 more
core  

A new model to support the personalised management of a quality e-commerce service

open access: yes, 2003
The paper presents an aiding model to support the management of a high quality e-commerce service. The approach focuses on the service quality aspects related to customer relationship management (CRM). Knowing the individual characteristics of a customer,
Franceschini, Fiorenzo, Gianni', G.
core   +1 more source

Balancing Technology and Sustainability: The Role of Digital Transformation on Romanian SMEs

open access: yesBusiness Strategy &Development, Volume 8, Issue 4, December 2025.
ABSTRACT Digital transformation plays a central role in the balance between technology and sustainability, especially for small and medium‐sized enterprises (SMEs) in Romania. This study examines the impact of the adoption of digital technologies on the competitiveness, development of digital corporate culture, digital management and ESG (environmental,
Melinda Timea Fülöp
wiley   +1 more source

Home - About - Disclaimer - Privacy