Results 21 to 30 of about 42,486,174 (287)
Quality of Service Negotiation for Commercial Medical Grid Services [PDF]
, 2007 The GEMSS project has developed a service-oriented Grid that supports the provision of medical simulation services by service providers to clients such as hospitals.
S. E. Middleton +7 more
core +2 more sources
Jurnal Ilmiah Manajemen Kesatuan, 2023 This research is a quantitative study with a causal relationship to determine the immediate effect of e-serservice quality, e-wall, trust in buying interest and knowing the indirect influence, e-s service quality, e-wall, trust in non-Shopee app cash ...
J. Steven, Abdul Haeba Ramli
semanticscholar +1 more source
Jurnal Ilmiah Manajemen Kesatuan, 2023 This research is a quantitative study with a causal relationship to determine the direct effect of e-service quality, e-trust on e-customer satisfaction, the direct effect of e-service quality, e-trust, e-customer satisfaction on e-customer loyalty and ...
N. Dewi, Abdul Haeba Ramli
semanticscholar +1 more source
European Journal of Business and Management Research, 2023 The purpose of this study is to develop new knowledge in understanding the effect of electronic service quality on customer satisfaction, customer trust and customer purchase intention and to understand the mediating role of customer satisfaction and ...
Ismawati Purnamasari, R. Suryandari
semanticscholar +1 more source
BASKARA : Journal of Business and Entrepreneurship, 2023 This study aims to analyze e-Service Quality, Website Quality, Promotion, and e-Trust against Shopee's Repurchase Intention in DKI Jakarta. This study uses a quantitative approach, and because the population in this study cannot be generalized with ...
Muhamad Ilham Syachrony +2 more
semanticscholar +1 more source
PENGARUH E-SERVICE QUALITY TERHADAP E-SATISFACTION DAN E- LOYALTY NASABAH PENGGUNA MANDIRI ONLINE
Profit: Jurnal Administrasi Bisnis, 2020 This research aims to investigated the effect of e-service quality as independent variabel on e-customer satisfaction and e-customer loyalty as dependent variabel. This research is a quantitative approach with type of explanatory research.
Arief Budiman +2 more
doaj +1 more source
Membangun e-Loyality dan e-Satisfaction Melalui e-Service Quality Pengguna Goride Kota Semarang
JKBM (Jurnal Konsep Bisnis dan Manajemen), 2020 This study aims to analyze the direct and indirect effects of E-Service Quality on E-Loyalty, and the effect of E-Satisfaction o E-Loyalty on the use of Goride in the city of Semarang. The population in this study is GoRide users in the city of Semarang.
Sri Suprapti, Suparmi Suparmi
doaj +1 more source
Service quality measurement in the internet context: A proposed model [PDF]
, 2010 The survival of any organisation in a highly competitive environment depends on its ability to provide the best service quality to its existing customers as the quality of service is a key factor in the success of any organisation. It is well established
Alshawi, S, Albassam, T
core +6 more sources
Integration Kano Model and E-Servqual to Evaluate Online Travel Agent Services in Bandung 2022
Jurnal Kawistara, 2022 One of the integrated e-commerce models is online ticket selling. Many travel agents sell travel tickets for national or international destinations online through websites; one of them is Tiket.com, a popular travel agency in Indonesia.
Bethani Suryawardani +3 more
doaj +1 more source
Journal on Efficiency and Responsibility in Education and Science, 2021 High competition in the higher education sector, especially private universities, has brought a high attention to service quality that can increase students’ satisfaction and their retention rates.
Leonnard
doaj +1 more source