Results 21 to 30 of about 12,447 (198)

Understanding Omnichannel Shopping Behaviors: Incorporating Channel Integration into The Theory of Reasoned Action

open access: yesJournal of Consumer Sciences, 2023
Young consumers prefer to switch shopping channels freely for optimal shopping results and experiences. To meet these changing needs, retailers have begun implementing an omnichannel retail strategy that integrates their various shopping channels to ...
Jay Sang Ryu   +2 more
doaj   +1 more source

A INCORPORAÇÃO DO VAREJO OMNICHANNEL PELA GERAÇÃO Y EM COMPARAÇÃO COM VAREJO TRADICIONAL E O VAREJO ONLINE

open access: yesRevista Brasileira de Gestão e Inovação, 2022
Este estudo examina a incorporação do varejo omnichannel pela geração Y em comparação com o varejo tradicional e o varejo online e o mecanismo de busca.
Norberto Almeida de Andrade   +3 more
doaj   +1 more source

The Future of Retail Operations [PDF]

open access: yes, 2020
Retailing consists of all the activities associated with the selling of goods to the final consumer. In this article, we review the research on retail operations published in Manufacturing & Service Operations Research (M&SOM) since 1999. We then
Caro, Felipe   +2 more
core  

Consumer-driven e-commerce: A literature review, design framework, and research agenda on last-mile logistics models [PDF]

open access: yes, 2018
Purpose The purpose of this paper is to re-examine the extant research on last-mile logistics (LML) models and consider LML’s diverse roots in city logistics, home delivery and business-to-consumer distribution, and more recent developments within the e-
Jin, X, Lim, SFWT, Srai, JS
core   +1 more source

Omnichannel Management in a B2B context: Concept, research agenda and bibliometric review

open access: yesInternational Journal of Industrial Engineering and Management, 2021
The COVID-19 pandemic has driven increases in the provision of services through digital channels, even by more traditional companies. An Omnichannel model of service provision poses new management challenges for companies.
Javier Alonso-Garcia   +2 more
doaj   +1 more source

Beyond the Digital Transformation in Omnichannel Transitions: A Scoping Review

open access: yesEuropean Management Studies, 2023
Purpose: We aim to grasp the various facets of shifts towards omnichannel and identify the gaps uncovered by extant scholarship Design/methodology/approach: The research approach is based on a scoping review to investigate the scope of literature on ...
Joanna Radomska   +3 more
doaj   +1 more source

ANALISIS OMNICHANNEL CUSTOMER EXPERIENCE MATURITY DI PT. TELEKOMUNIKASI INDONESIA

open access: yesJurnal Manajemen Indonesia, 2017
Customer Experience yang baik mampu meningkatkan kepuasan pelanggan, sehingga membuat pelanggan menjadi setia terhadap penyedia jasa.
Andreas W. Yanuardi   +3 more
doaj   +1 more source

Luxury retailers’ entry and expansion strategies in China [PDF]

open access: yes, 2017
Purpose The purpose of this paper is to examine internationalising luxury fashion retailers’ entry and post-entry expansion strategies in mainland China.
Bai, H, McColl, J, Moore, C
core   +3 more sources

Telecommunication operator’s transition to the omnichannel architecture

open access: yesСучасний стан наукових досліджень та технологій в промисловості
The subject matter of the article is the omnichannel architecture of information systems of telecom operators, functional requirements for it and the processes of transformation from multichannel to omnichannel architecture. The goal is to elaborate the
Леонід Смідович   +2 more
doaj   +1 more source

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